Domestic cleaning

General cleaning of residences or short-term rentals on an occasional or planned basis according to the client’s preferences: daily, biweekly or monthly.

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Office cleaning

General cleaning of workspaces on an occasional or planned basis according to the client’s preferences: daily, weekly or monthly.

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Ironing service

Service provided at the customer’s home under their guidance, or externally, with pick-up and delivery.

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Glass cleaning

Service provided at residences, offices or commercial establishments.

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Specialized cleaning

Hygienization and cleaning with specific needs, such as long-unoccupied spaces, sporting and musical events, public transportation and more.

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Condominium cleaning

General cleaning of condominiums, on an occasional or planned basis according to the customer’s preferences.

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How many people will be allocated to the job?

As many as necessary after due analysis of the place to be cleaned; however we have standard teams of 2 technicians.

What kind of products are used?

Exclusively EU certified products, environment, people and animal friendly.

Do you provide cleaning service on weekends?

Only in exceptional and special cases previously agreed.

If the cleaning day coincides with a holiday?

It will be rescheduled with the customer's agreement.

How and when is payment made?

Payment is made to the team designated for the job, or by bank transfer, within periods to be agreed upon.

Will it always be the same team that does the work?

Generally speaking, yes. In case of illness or absolute impossibility of one of the elements a replacement technician will be allocated.

Is a contract necessary?

An adhesion contract is not necessary except for companies. For domestic customers a written commitment will suffice.

Do I need to be at home at the time of cleaning?

No. It is at the discretion of the client who must ensure access to the intervention areas.

Do you use environmentally aggressive chemicals?

No, our products are EU certified as well as environment, people and animal friendly. However you should initially report any allergies or other events.

What does your company guarantee?

The guarantee of a socially and professionally responsible company that excels in service excellence.

In addition, all our employees are covered by worker's accident insurance and civil liability insurance.

What do I do if I am not satisfied?

A superior employee will investigate the existing non-conformities in order to promote its rapid repair.

If I need to cancel an intervention, may I?

Yes, with a minimum term of 48 hours and rescheduling.

Our services

Domestic cleaning

Office cleaning

Ironing service

Glass cleaning

Specialized cleaning

Condominium cleaning

FAQ

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